IT Support Specialist Tier 1 or 2

Company Overview

AZH Consulting is a rapidly growing firm based in New York, NY, specializing in Project Management, Construction consulting and IT solutions. We are dedicated to providing innovative strategies that meet the evolving needs of both public and private organizations throughout the United States.

IT Support Specialist Tier 1 or 2

Hourly Rate: $35–$50/hour W2

Job Summary:
Provides Tier 1/2 technical support for STICC systems, ensuring operational readiness and swift resolution of technical issues.

Duration: 3 to 5 years (Government Project)
Job Type: Full-time, Contract
Schedule: 8-hour shift
Work Location: 50 Wolf Road, Albany, NY
References: 2 required prior to offer

Qualifications:

• Associate’s required; Bachelor’s preferred.

Experience:

• 2+ years in IT support roles.

Certifications:

• CompTIA A+ (required).

Responsibilities:

• Troubleshoot hardware/software issues.

• Log resolutions in Ezelogs.

• Escalate issues to Network Engineer when needed.

If you are passionate about making a positive impact on the environment and have the skills to drive sustainable solutions, we invite you to apply to join our team at AZH Consulting!