Company Overview

AZH Consulting is a rapidly growing firm based in New York, NY, specializing in Project Management, Construction consulting and IT solutions. We are dedicated to providing innovative strategies that meet the evolving needs of both public and private organizations throughout the United States.

Senior IT Business Analyst – NYC DOT (On-Site, Long-Term)

Client: New York City Department of Transportation (NYC DOT)
Location: 55 Water Street, New York, NY (On-Site Required)
Schedule: Monday–Friday, 9:00 AM–5:00 PM (Max 35 hrs/week)
Duration: Long-term consulting engagement (up to 4 years)
Compensation: $90–$95/hour (W2 preferred; no overtime)
Positions: 1

Role Summary (READ CAREFULLY)

This role is for a senior-level, hands-on IT Business Analyst who has already worked on complex, enterprise, workflow-driven systems, preferably in government or regulated environments.

This is not a junior, UI-only, or PM-led BA role.
The consultant must be able to work independently on-site, engage multiple stakeholders, and deliver audit-ready documentation for mission-critical public systems.

If you have not led requirements for systems involving workflows, inspections, permitting, enforcement, GIS, or large datasets, this role is not a fit.

What You Will Be Expected to Do 

Business & Functional Analysis

• Independently elicit, analyze, and document functional and non-functional requirements

• Lead stakeholder interviews, workshops, and working sessions with:

  • Operational staff

  • IT teams

  • Vendors

  • Management

• Develop as-is and to-be workflows for complex operational processes

• Identify system gaps, inefficiencies, risks, and data quality issues

• Translate business needs into clear, testable, unambiguous requirements

Candidates who rely heavily on PMs for direction will not succeed in this role.

Workflow-Driven & Operational Systems (CRITICAL)

You must have experience supporting systems that include:

• Multi-step approvals

• Inspections and re-inspections

• Corrective actions

• Summons, violations, or enforcement

• Supervisor review and exception handling

This role requires understanding real-world operations, not just software theory.

GIS / Map-Based Applications (HIGHLY IMPORTANT)

• Define requirements for map-centric or location-based applications

• Work with geospatial data elements (locations, boundaries, assets)

• Collaborate with GIS teams and developers (ArcGIS or similar)

• Understand how location impacts workflow, reporting, and business rules

• “I’ve seen maps before” is not sufficient.

Data Analysis & Reporting

• Analyze large datasets to validate business requirements

• Write and interpret SQL queries to confirm logic and outcomes

• Identify discrepancies between system behavior and business intent

• Define reporting, dashboards, and KPIs for operational and leadership use

If you cannot validate requirements with data, this role is not a fit.

Documentation & Deliverables

You will be expected to author and own:

• Business Requirements Documents (BRDs)

• Functional & Non-Functional Requirements

• User Stories & Use Cases

• Process Flow Diagrams (Visio)

• Requirements Traceability Matrix (RTM)

• User Roles & Permission Matrices

• Acceptance Criteria and Test Cases

All documentation must be clear, professional, and audit-ready.

Testing, UAT & Implementation Support

• Define acceptance test conditions

• Support User Acceptance Testing (UAT)

• Track issues and defects through resolution

• Validate that delivered solutions meet approved requirements

• Support rollout, training, and change management

Communication & Stakeholder Management

• Act as the primary liaison between business and technology teams

• Facilitate meetings and resolve conflicting requirements

• Communicate complex technical concepts to non-technical users

• Draft clear, professional communications — including responses to frustrated users

Strong communication is mandatory in a public-facing government environment.

MANDATORY Qualifications (Non-Negotiable)

Candidates must meet all of the following:

• 8+ years of experience as an IT Business Analyst on enterprise systems

• Demonstrated experience with:

  • Workflow-based applications

  • Requirements elicitation and documentation

  • Business process modeling

• Strong understanding of:

  • Databases and data structures

  • Application development lifecycles

  • System integrations

• Ability to work fully on-site and independently

• Excellent written and verbal communication skills

❌ Candidates without enterprise-scale or regulated-environment experience will not be considered.

Highly Preferred 

• GIS / geospatial systems experience (ArcGIS preferred)

• Strong SQL and data analysis skills

• Advanced Microsoft Visio proficiency

• Azure DevOps or similar lifecycle tools

• Experience with Agile, Waterfall, and hybrid SDLCs

• CBAP, SAFe, or similar certification

• Prior NYC agency or public-sector project experience

Work Conditions & Constraints 

On-site work required (no remote or hybrid)

• Maximum 35 hours/week

• No overtime, paid holidays, or PTO

• Work products are Work Made for Hire

• Must comply with NYC DOT security and operational policies

Who Should NOT Apply

• UI/UX-only BAs

• Junior or mid-level analysts

• Candidates without workflow or data experience

• Candidates seeking remote or flexible schedules

• Candidates unfamiliar with government or regulated environments

Why This Role Matters

• Direct impact on NYC’s infrastructure and public safety

• Work on high-visibility, citywide operational systems

• Long-term stability (up to 4 years)

• High professional credibility within NYC DOT

How to apply

Please submit:

1. Resume
2. Three Job references
3. Hourly rate or salary expectation and earliest start date
   Send applications to:  apply via job portal.

If you are passionate about making a positive impact on the environment and have the skills to drive sustainable solutions, we invite you to apply to join our team at AZH Consulting!